Tag: product aarogance

14
Jan

Epistemic Arrogance on Agile Projects

In the book ‘Black Swan’ Nassim Taleb introduces the concept of epistemic arrogance: where what a person thinks they know exceeds what they actually know. On Agile projects, epistemic arrogance is evident when there’s a mis-match between what we think the customer needs and what the customer actually needs – something David Hussman refers to as ‘Product Arrogance’. Although one of the

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